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  • Sucetong product KS series "mouse beating, serial port is occupied" problem solution

    • 2022-10-11
    • Author:HSJ-Sucetong
    • What should I do if the KS series of HSJ-Sucetong products appear "the mouse is jumping and the serial port is occupied"? This article will introduce you how to solve such problems. Mouse jumping and serial port being occupied are generally common problems encountered by most users during the use of the product. It can be solved by modifying the options in the registry. The steps are just a few minutes. well debugged

    1. Open the Registry Editor (win+R) and run Regedit (if the mouse cannot be operated--then unplug the power of the weight meter connected to the scale-after unplugging, the mouse will not jump)


    2. Find the following image path in the registry, (registry address: Computer\HKEY_LOCAL_MACHINE\CurrentControlSet\Services\sermouse) Modify the Start value to 4

    image.png

      

    3. After modification, restart the computer


    4. Remarks: If this problem is caused by the automatic update of the computer, you can enter the following hyperlink to disable the automatic update of the computer to prevent the problem from recurring.

               

    How to disable Windows Updates: https://jingyan.baidu.com/article/76a7e40929d481fc3b6e15fc.html

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